S
S

ShareFile

ShareFile

sharefile.com

Badges

GDPR
GDPR
PCI
PCI
SIG
SIG

Quick Summary

One or more annual third-party audit(s)

Annual third-party penetration testing

Has a disaster recovery plan

Subprocessors list available

Has cyber insurance

Will enter into a DPA

Has a bug bounty or vulnerability disclosure program

Has an API available

Uses a centralized IAM solution (SSO) to manage employee access

Has a status page Link ↗

Has a privacy policy Link ↗

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Subprocessors
17

Subprocessor
Location of Processing
Usage Details
A

AWS

United States, Canada, Germany, Ireland
Storage, diagnostics , and NLP/ML Services. Personal data that may be contained in end-user input into open fields and stored files, contact details, event or usage logs, support, analytics, user IDs.
C

Cyclr

United States, United Kingdom
Third-Party cloud services integration. Personal data that may be contained in end-user input into open fields and file uploads, user IDs.
G

GBG IDology

United States
Identity Verification. Personal data that may be contained in authentication services (e.g. contact details, identifying dates and numbers, telemetry).
G

Google Cloud

United States
Security Monitoring , Traffic logging and analysis. Personal data which may be contained in security analytics (e.g. event or usage logs, user IDs, telemetry).
G

Google Maps Platform

United States
Geographic map rendering of usage locations. Personal data that may be contained in user-generated custom maps (e.g. contact details).
M

Microsoft

United States
Security monitoring. Personal data which may be contained in security analytics (e.g. event or usage logs, user IDs, telemetry).
M

MongoDB Customer Trust Portal

United States
Analytics. Personal data which may be contained in end-user input into open fields, contact details, event or usage logs, user IDs, telemetry.
N

New Relic

United States
Connectivity monitoring, logging and analytics. Personal data which may be contained in event or usage logs, telemetry.
N

Novu

United States, EU
Notifications. Personal data which may be contained in end-user input into open fields and file uploads, contact details, user IDs.
P

Pendo

United States
In app communications and analytics. Personal data which may be contained in end-user input into open fields, event or usage logs, user IDs, and telemetry.
S

Salesforce

United States
Customer Support. Personal data which may be contained in contact details, support data, user IDs, analytics.
S

SendGrid

United States
Email service provider. Personal data which may be contained in contact details, end-user input into open fields, user IDs.
S

Sentry

United States
Monitor logs and events. Personal data which may be contained in monitoring or crash reports (e.g. event or usage logs, telemetry).
S

Slack

United States
Communications, general account administration. Personal data which may be contained in contact details, end-user input into open fields, event or usage logs, support data, user IDs, telemetry.
S

Snowflake

United States
Analytics. Personal data which may be contained in end-user input into open fields, event or usage logs, user IDs, telemetry.
T

TeleSign

United States
Multifactor Authentication Mechanism. Personal data which may be contained in authentication services (e.g. contact details).
T

Temporal Technologies Inc.

United States
Workflows. Personal data which may be contained in end-user input into open fields and file uploads, contact details.
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